Job Summary: We are seeking an experienced Collections Officer to join our team.
The ideal candidate will have a strong background in debt collection, excellent communication skills, and a proactive approach to problem-solving.
About the Role:
* Debt Recovery: Engage in proactive debt recovery efforts, liaising with customers regarding overdue payments and escalating issues when required.
* Credit Management: Collaborate with the Credit Manager to negotiate payment terms with customers and assist in evaluating the creditworthiness of new and existing customers.
* Accounts Receivable: Support the establishment and maintenance of appropriate credit limits to balance risk and sales growth.
Requirements:
* Experience: A minimum of 1-2 years' experience in collections, preferably in a high-volume, low-margin B2B environment.
* Communication Skills: Excellent communication and negotiation skills to manage customer relationships effectively.
* Problem-Solving: A proactive approach to problem-solving and collections management.
What We Offer: Flexible hybrid working model and opportunities for career advancement.