Are you a seasoned leader looking for a new challenge? We have an exciting opportunity for a Team Leader- Case Management Services.
Job Description
As a Team Leader, you will play a crucial role in coordinating and overseeing our Home Care Package Program. Your goal will be to ensure high-quality, client-centered care is delivered efficiently and effectively.
Key Responsibilities
* Lead and coordinate the Home Care Package Program in conjunction with senior management to ensure effective delivery of services.
* Develop and implement a case management model of care, monitoring client outcomes and service effectiveness.
* Monitor package expenditure to ensure services are provided within guidelines.
* Contribute to marketing efforts to drive growth in Home Care Packages.
* Identify and implement service improvements to enhance care quality and competitiveness.
Requirements
* Minimum 3 years experience in aged care, home care or related discipline.
* Sound knowledge of the Home Care and/or Aged Care industry.
* Strong communication skills and experience in budgeting and fund management related to Home Care Packages.
* Availability to travel and participate in on-call duties.
Benefits include Enhanced Quality of Care, Leadership and Support for Caregivers, Improved Client Satisfaction, Problem Resolution and Conflict Management, Increased Team Morale and Retention, and Personal Growth and Career Progression through opportunities for further leadership development.