Key responsibilities:
As a Master Planner and Scheduler, Delivery Support Services, you will:
* Fulfil the responsibilities of this role in accordance with Queensland Public Sector (QPS) values as outlined above.
* Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.
* Facilitate planning workshops to develop product breakdown structures and product flow diagrams to identify dependencies between programs and projects.
* Develop, analyse and maintain a master program and/or project, people resource-based schedules (including the critical path and dependencies) that align with Delivery Services Branch planning and scheduling standards.
* Provide specialist advice on program and project planning and scheduling to ensure the optimal delivery of agreed scope.
* Maintain and continuously improve the program and project planning and scheduling standards and practices for use across the Delivery Services Branch
Are you right for this role?
To be successful in this role you will have:
* Demonstrated experience leading and facilitating product-based planning workshops, developing product breakdown structures, product flow diagrams and resource-based schedules, and challenging implementation timelines and identification of dependencies, both deliverables and people (preferably Managing Successful Projects using PRINCE2).
* Demonstrated experience in a complex Information and Communication Technology (ICT) program and project environment using scheduling tools (preferably Microsoft Project/Project Online) to enable resource management, dependency management, monitoring and reporting progress against the baseline and critical path.
* Demonstrated ability to identify opportunities for improvement in schedule design and setup, whilst ensuring best practice scheduling by stage and decision points.
* High level written and interpersonal communication skills with the ability to provide specialist planning and scheduling advice and support.
Qualifications and professional certifications in the following fields will be highly desirable:
* Facilitation and product-based planning developing product breakdown structures and product flow diagrams
* Scheduling and Microsoft Project Online
* Program and project management particularly Managing Successful Programmes (MSP) and Managing Successful Projects (PRINCE2)
The following key behaviours and values are considered critical to perform the role:
* Anticipates the consequences of public policy on the organisation and engages in high level critical thinking to identify the links and implications between complex issues.
* Maintains a positive focus on organisational resource strategies and objectives through periods of uncertainty.
* Leads change agendas, generating workforce readiness through timely communications and strategic support mechanisms that enable people to thrive.
* Ability to lead and develop a service-oriented and customer-focussed culture.
* Reads contentious and sensitive situations and responds appropriately to manage relationships internal and external to the organisation.
* Acts as a skilful negotiator, using compelling arguments and evidence to persuade stakeholders toward mutually beneficial outcomes.
* Works with partners internal and external to the organisation to establish ambitious objectives and clear performance standards and data insights that inspire collective ownership and successful delivery.