Job Opportunity: Solutions Analyst
The successful applicant will be responsible for identifying and resolving technical issues, as well as guiding users in the adoption of low-code solutions.
Key Responsibilities:
* Provide expert support for Microsoft 365 applications including Outlook, Teams, SharePoint, OneDrive, Forms, and PowerApps.
* Troubleshoot complex problems and offer best practice guidance to improve user experience.
* Collaborate effectively with various departments to share knowledge and drive business growth.
About You:
* A minimum of three years' experience working with finance/HR/ERP systems, POS systems, CMS/CRM, is required.
* You should possess strong analytical skills, be able to work independently, and meet deadlines with high accuracy and attention to detail.
* Exceptional conceptual abilities, problem-solving skills, and intermediate experience with Microsoft Office products, particularly Excel, Word, and Outlook, are highly desirable.
* A current driver's license is necessary to travel to designated locations as required.
Our Benefits:
* We offer generous not-for-profit salary packaging benefits of up to $18,550 per annum tax-free.
* All employees receive a complimentary gym membership.
* A 15% discount on PCYC services such as Fun Squad, Gymnastics, and Little n Active is available.
* Flexible work options may be available.
* An annual volunteer day allows you to contribute to your community in a different capacity.
* Bonus leave during the Christmas Closedown period is included.
* Access to our Employee Assistance Program (EAP) is provided.
* Paid retention leave: permanent employees receive additional leave on their 3,5, and 10-year anniversaries.
* 17.5% annual leave loading is applicable.
* Access to our online learning management system and facilitated programs is available.
* A corporate health plan with HCF offering competitive health insurance products is also provided.