We are seeking a motivated and experienced Trade Store Team Leader to join our team in Port Hedland, WA. In this hands-on leadership role, you will coach and mentor the team, ensure smooth store operations, and deliver exceptional customer service.
Your responsibilities will include:
* Leading the Trade Store team to achieve targets and deliver outstanding service
* Managing store operations including stock control, housekeeping, and showroom presentation
* Driving process improvements and collaborating with stakeholders to enhance efficiency
* Providing exceptional customer service, handling requests, sourcing parts, and managing backorders
* SUPPORTING WEEKEND COVERAGE WITH OCCASIONAL SATURDAY MORNING SHIFTS
What You'll Bring
* Previous customer service experience; trade or industrial supply background an advantage
* Strong leadership and communication skills with prior supervisory experience desirable
* Ability to thrive in a fast-paced environment and deliver results
* Solid computer skills including Windows and a focus on process improvements
* Problem-solving, time management, and stakeholder engagement skills
What's In It For You
* Permanent salary, incentives & benefits package
* Exclusive perks: employee discount card, free One Pass subscription & discounted offers from corporate partners
* Continuous training and career development opportunities
* Guaranteed hours with annual leave and sick leave benefits
* Team events, celebrations, award recognition and prizes
* Employee Assistance Program: wellbeing support for you and your immediate family - covering counselling, coaching, financial advice, legal guidance, nutritional services, & more
* Refer-A-Friend program – earn up to $2,000 for each referral
* Ability to purchase up to 4 weeks' additional annual leave
* Generous paid parental leave policy
NEXT STEPS
If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.
As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).
We promote diversity and inclusion across our workplaces and encourage applications from all backgrounds.
Our Story
Blackwoods is Australia's leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of products from the world's best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.
With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do.