Job Description
The role of Business Administrator is a vital part of our care home team. As the primary point of contact for prospective residents and their loved ones, you will provide a warm and welcoming introduction to our care home. Your responsibilities will include handling enquiries, coordinating admissions, and overseeing the employee experience.
As a member of our team, you will be responsible for administering rosters, recruiting new staff, completing onboarding and induction processes, and managing annual and sick leave. You will also lead the customer and administrative experience function of the care home, ensuring that customer service is delivered to the highest standards.
This is an excellent opportunity to join a dynamic and supportive team, where you can make a real difference in the lives of our residents and their families.
Required Skills and Qualifications
* Patience and calmness are essential when working with our residents and their loved ones.
* Excellent communication and diplomacy skills are required to build strong relationships with our residents, their families, and colleagues.
* Intermediate to advanced skills across the MS Office Suite are necessary for this role.
* Previous experience in a similar admin/customer service role is desirable.
* Highly developed organisation and time management skills are essential for prioritising tasks and managing your workload effectively.
Benefits
* We offer a comprehensive induction and buddy program to support you in your new role.
* You will have access to world-class training and professional development opportunities.
* Our career development program will help you grow and progress in your career.
* We recognise and reward outstanding performance through our Bupa Love Reward & Recognition Program.
* Free select health insurance is available for you and your immediate family.
Others
At Bupa, we are committed to creating a safe and inclusive workplace where everyone feels valued and respected. We believe that diversity and inclusion are essential for delivering high-quality care and services to our customers.