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Pulse is an Australian-owned software company established for more than 35 years. Pulse ERP is a complete management system with six fully integrated or standalone modules.
Pulse is a ground-breaking suite of data-source agnostic BI dashboards that are used in mining and various other industries. Ongoing enhancements to existing systems and frequent new product releases are fulfilling the company's vision to develop, improve and evolve its world-class ERP software, analytics and mobility platforms.
AT PULSE
Pulse is now seeking an experienced and dedicated managing consultant for our Maintenance module, which seamlessly integrates in real-time with all other Pulse ERP modules providing "one version of the truth" for our clients.
The Maintenance module provides a suite of powerful, highly configurable operational tools which can record and analyse the maintenance history enabling accurate forecasting and budgeting for our clients.
PULSE RESPONSIBILITY
The Maintenance Management Consultant is responsible for optimising the Pulse user experience byacquiring an in-depth understanding of the Pulse product and supporting our clients to ensure they are using the Pulse product in the most efficient and effective way.
To be successful in this position you will need to have amaintenance background with a thorough understanding and practical experience working within plant registers, job management, preventative maintenance scheduling as well as component tracking.
Experience within the mining industry would be highly regarded. In addition, you must be:-
Experienced in using Computerised Maintenance Management Systems (CMMS).
Highly competent in the use of Microsoft Office applications including Word and Excel (Project advantageous).
Able and willing to travel on a regular basis to client sites both Intrastate and interstate.
Able to interact with all levels of our client's organisation with excellent interpersonal, facilitation and negotiation skills.
Collaborate with module lead stakeholders on key initiatives.
Work collaboratively with Account Managers, Module Leads and Client experience lead to ensure effective service delivery.
Develop and enforce support desk policies and best practices.
Manage the creation and update of standard operating procedures.
ABOUT YOU:
The ideal candidate will have a mixture of technical and/or maintenance experience within a consulting & support environment, be open to working with technology and integrating systems.
Key capabilities to succeed in the role:
ideally 12 years exposure and experience within the mining industry either open cut & underground within a planning or maintenance environment (highly regarded)
A trade certificate in mechanical or electrical or a related field - highly regarded
Ability to clearly communicate with both technical and non-technical stakeholders.
Strong customer focus with a capacity to implement innovative service improvements.
A resourceful, innovative, and proactive approach to problem solving.
Proficient in analysing data to drive decision-making and improve system performance.
Comprehensive understanding of maintenance systems
What's on offer
Competitive salary package
A focus on career development and progression
Opportunities for training and professional development
Additional perks including onsite gym, weekly fruit boxes, birthday leave, volunteer day, annual flu jabs, and more
Regular social events and team activities to enhance our vibrant work culture.
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Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Management Consultant? Do you have a current Australian driver's licence? Which of the following Microsoft Office products are you experienced with? Do you have mine site experience? What's your expected annual base salary? How much notice are you required to give your current employer?
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