LOCATION: Canberra
TENURE: Ongoing / Non-Ongoing (Specified Term)
SYNOPSIS:
The IT Network Infrastructure Team is responsible for the administration and management of Treasury's PROTECTED network access including domestic and overseas WAN connectivity, gateway environment and datacentre as well as Wi-Fi, video conferencing and collaboration environment.
The role may entail some work-related travel, occasional weekend work and a requirement to participate in the team on-call roster.
The **APS6 IT Networks & Communications Technician** will have:
- Demonstrated routing, switching and Wi-Fi knowledge and experience across a diverse range of networks
- Experience administrating or supporting vendors such as Cisco, Palo Alto, F5 Networks and Aruba Wireless
- Understanding of technologies such as multicast, load balancing, high-availability and routing
- Ability to troubleshoot end to end network issues across a range of devices
- Knowledge of MS Teams voice and video including integration with SIP based video conferencing systems
- Network and systems monitoring, experience with tools such as PRTG
- Strong analytical and troubleshooting skills
- Excellent communication skills (both written and spoken)
- Ability to make sound decisions based on business outcomes
- High level negotiations skills and ability to maintain positive, close working relationships with other support teams and service providers
**Desirable Qualifications / Experience**
- A degree and/or tertiary qualifications or industry certifications in ICT and ITIL
- Cisco CCNA and an interest in continuing to continue to broaden knowledge and training in networking technologies
- Experience in Network administration in Federal Government
- Exposure to Microsoft Azure, cloud networking and firewalling concepts