Team Leader Nexus Complex and Individualised Supports
Devonport · Full-time
About the Role
We are looking to welcome an experienced, proactive, and motivated Team Leaderto our Complex and Individualised Support and Children and Youth team.
In this role you will lead a team of Support Workers working with clients to improve their daily lives and achieve their individual goals.
About the Complex and Individualised Support and Children and Youth team
Our Complex and Individualised Support and Children and Youth team supports individuals with a range of psychosocial and intellectual disabilities, in both residential and community settings.
The Complex Support team is focused on providing support to clients who have a high level of capacity and decision making abilities as well as complex support needs arising from trauma, intellectual disabilities and psychosocial issues. All roles within this team are supported by allied health based therapeutic programs, staff training, and tailored mentoring which have been designed around the individual needs of each client.
Key Responsibilities:
* Monitor and prepare reports about client progress, quotes and plan reviews.
* Monitor, review, and update all client related data and documentation, and report all changes to support staff.
* Maintain and monitor all client funds within your delegation, report changes and advise management when additional funds are required for supports.
* Monitor the use of restrictive practices and report as required.
* Maintain communication with stakeholders, including families, guardians, financial administrators, medical providers, guardians, and other support providers.
* Prepare and summarise documents required for health care specialists.
* Prepare agendas and facilitate staff meetings focusing on quality audits, client needs and any changes to Nexus policy and/or procedures.
* Conduct individual staff supervision, performance reviews and liaise with People and Culture as required.
* Monitor staff training needs, attendance and performance.
* Supervise and undertake all requirements for new staff, including conducting buddy shifts, orientation, site inductions and sign off on probations.
* Provide On Call support in response to staff and client matters on a rotating roster.
* Conduct work health and safety inspections of the work site and work vehicles, including servicing and cleaning of equipment.
* Conduct regular fire evacuation and emergency management drills.
* Monitor, audit and order PPE supplies and office supplies.
* Manage Service Delivery Projects for clients.
* Manage medication administration for your team, ensuring compliance with Nexus policies and procedures.
* Report and manage incident and incident response strategies relating to clients, staff, and property.
* Administer, record, and allocate staff keys, safe codes and client and Nexus assets.
Benefits of Working with Nexus:
At Nexus, we pride ourselves on our commitment to ongoing training for all of our staff and support them in their learning and career progression.
We are also pleased to provide generous pay and leave benefits. As a not-for-profit, Nexus is FBT Exempt and can offer attractive salary packaging benefits.
About you
Successful candidates will have the following (Selection Criteria):
* Proven experience supporting people with disability, or similar experience providing direct care support
* Ability to manage a diverse team, build rapport and provide support to employees.
* Well-developed written and verbal skills with an ability to communicate across different levels of the organisation.
* Strong time management skills with the ability to prioritise competing tasks.
* High level data management skills.
* Knowledge of statutory requirements relevant to your work.
Qualifications / Experience
* Significant experience supporting people with disability, or similar experience providing direct care support
* Diploma of Disability, Diploma of Community Services, or Diploma of Frontline Management (desirable)
* Experience in a similar position in a not-for-profit (desirable)
* Understanding of the National Disability Insurance Scheme (NDIS) (desirable)
* Experience in Positive Behaviour support and trauma informed practice (desirable)
* Experience working with MYP (desirable)
Working in the disability sector means you will also need the following:
* Current National Police Check (no more than 6 months old)
* Current Working with Vulnerable People Card (with NDIS endorsement)
Applications close 11:55pm Sunday 12 April 2026. The recruitment process for this role may start prior to closure date.
To be considered for this role you must provide a cover letter detailing:
* Your motivation for applying for this position
* What attracts you to Nexus in particular
* Your response to the Selection Criteria detailed above
Nexus is an equal opportunity employer, and we encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander People and people from diverse social and cultural backgrounds.
Regretfully, applications without a cover letter will not be progressed.
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