Job Title: Executive Director of Supply Chain Management
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This is an exciting opportunity to lead the end-to-end supply chain operations for Home Claims, driving transformation and excellence in our claims delivery. As Executive Director of Supply Chain Management, you will be responsible for establishing and maintaining a robust panel of suppliers, ensuring comprehensive geographic coverage and scalable capacity to support a high number of claims per year.
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You will be accountable for the procurement and management of temporary accommodation, contents supply, as well as the building and restoration panel, driving high-quality repair outcomes and rigorous cost control. Key responsibilities include:
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* Leading and delivering the transformation program, ensuring the achievement of insurance cost savings
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* Owning the design and implementation of an end-to-end supply chain strategy that is fully aligned with enterprise objectives and customer-centric vision
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* Directing the execution of transformation initiatives, driving operational excellence, sustained cost optimisation, and long-term resilience
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* Directing and owning the optimisation of spend across major cost categories, using data-driven insights and advanced analytics
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* Accountable for identifying and mitigating supply chain risks, embedding robust governance frameworks
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To be successful in this role, you will require:
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* A relevant tertiary qualification (e.g., Business, Finance, Commerce)
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* Proven experience in supply chain leadership and transformation delivery
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* Proven experience in Home Insurance and/or Construction Industry
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* Familiarity with digital tools and analytics in claims and/or supply chain environments
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We are seeking someone who can pick up the ins and outs of insurance processes, deliver it to customers in a way that feels refreshingly simple, and find joy and pride in making a genuine difference every day.
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At Suncorp, we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.