Falls of Sound Hearing Solutions is a leading hearing clinic with extensive experience in delivering exceptional service to clients and internal teams.
Key Responsibilities
* Provide outstanding customer support through prompt and courteous communication
* Contribute to the smooth operation of the organization by performing administrative tasks, including data entry, report creation, and result follow-up
* Maintain accurate records and resolve problems efficiently utilizing strong organizational skills
* Implement process improvements to enhance business efficiency
Requirements
* A minimum of 2 years of experience in an administrative role, preferably within the healthcare sector
* Excellent communication and interpersonal skills, ensuring effective phone interactions
* High level of customer service skills, flexibility, tact, and diplomacy
* Advanced computer proficiency, including expertise in various software packages
* Ability to work independently and as part of a collaborative team