About the Role
We are seeking a Customer Service Specialist to join our team at an automotive service provider in Hobart. As a key member, you will play a vital role in building relationships with customers and ensuring all jobs are completed to the highest standard.
Key Responsibilities:
* Build strong relationships with customers through excellent communication and interpersonal skills.
* Liaise with customers to understand their needs and provide solutions that meet their expectations.
* Maintain accurate records of customer interactions and job details.
* Work collaboratively with technicians and other staff members to ensure efficient job completion.