About Three Pound Group
Three Pound Group is a leading WA-based hospitality group dedicated to delivering no-fuss, high-quality service across our portfolio of unique venues. With seven established destinations including The Camfield, Stables Bar, The Reveley, Good Company Bar, The Elford, Little Creatures – Elizabeth Quay and The White Horse Tavern.
The Role
We are currently seeking a full-time Venue Manager to join our team at The White Horse Tavern in Baldivis. In this senior leadership role, you will oversee all aspects of the venue operations, team management, customer engagement and financial performance. You will set the tone for service excellence, drive operational efficiency and cultivate a strong workplace culture aligned with TPG’s values. Reporting to the Operations team you will play a strategic role in implementing initiatives to grow the venue’s reputation and profitability.
Key Responsibilities
* Oversee all daily venue operations, ensuring a seamless guest experience and operational efficiency
* Recruit, lead, and develop a high-performing front-of-house team
* Monitor and manage staffing levels, rosters, and labour costs to meet business targets
* Deliver outstanding customer service and manage guest relationships
* Manage financial reporting including budgeting, forecasting, and end-of-day reconciliations
* Implement and uphold Three Pound Group’s service and brand standards
* Ensure compliance with all RSA, health, safety, and licensing regulations
* Lead by example, cultivating a positive, proactive, and professional team culture
* Continuously identify opportunities for innovation, improvement, and efficiency
Experience and Qualifications
* Minimum 3+ years in a senior hospitality management role
* Strong understanding of venue operations, P&L management, and cost control
* Exceptional interpersonal and communication skills
* Valid unrestricted Approved Managers Card
* A passion for hospitality and a commitment to delivering exceptional customer experiences
If you are ready to lead a dynamic team and take ownership of a new venue within one of WA’s most respected hospitality groups, we want to hear from you. Please apply below with your resume and a cover letter introducing yourself.