Assistant Director - Lived Experience
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Job Summary: We are seeking an experienced Assistant Director to lead and manage our lived experience workforce, providing operational supervision and performance management of employees.
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Key Responsibilities:
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* Lead and manage a lived experience workforce inclusive of operational supervision and performance management of employees.
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* Articulate Open Arms vision, strategic and operational goals to staff and translate into practice.
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* Build the capacity of staff to undertake their roles efficiently and professionally to meet expected standards of service and quality.
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* Monitor and drive the implementation of quality assurance relating to client engagement and satisfaction, auditing, and business support and practices.
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* Utilise understanding of the wider lived experience movement and concepts including lived experience-led research and training to promote contemporary, recovery-oriented, person-directed service delivery.
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* Promote leadership and championing of lived experience at all levels and support and guide the development of the lived experience workforce.
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* Embed lived experience values and concepts into policy and programs by actively contributing in the co-design of Open Arms projects, policies, procedures, and research initiatives.
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* Build relationships based upon shared lived experience and support the Director to maintain strategic alliances with other business areas of DVA, the Australian Defence Force, Ex-Service organisations, government agencies, and other service providers.
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Eligibility Criteria:
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* Employees must be Australian citizens to be employed in the Australian Public Service (APS).
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* All applicants external to DVA offered employment will be required to successfully undergo a pre-engagement screening check, even if they have a security clearance.
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Required Skills and Qualifications:
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* Currently hold or ability to obtain a Working with Vulnerable People registration or Working with Children check.
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* Lived experience of Australian Defence Force (ADF) service, either as an ex-ADF member, or as partner/carer of a current serving or ex-ADF member (spouse, ex-partner or widow/widower).
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* Lived experience of mental health issues and recovery, which may include as a carer.
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Benefits:
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* A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.
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