Overview
Automotive Parts Interpreter - NAPA Rockingham - Full Time. Provide accurate technical parts support to trade, industrial and mining customers, leveraging automotive/mechanical knowledge. Assist customers with product information and advice, problem solve, provide solutions, and use sales techniques. Build solid customer relationships and deliver exceptional service.
Responsibilities
Interpret parts
Process customer orders
Efficiently dispatch products and parts
Promote specials
Arrange buy-ins
Process customer credits
First point of contact for customers (in person and over the phone)
Contribute to a culture of safety by putting safety first, ensuring that we all make it safe and make it home
Note: this role will require lifting, bending and climbing.
What We’re Looking For
Parts interpreting know-how (technical parts knowledge)
Passion for providing exceptional customer experiences
Ability to communicate knowledge clearly and effectively
Innovative and collaborative approach to work
Solution-focused / problem solver
Sound computer skills
Comfortable working in a fast-paced, dynamic environment as part of a high-performing team
Benefits
Competitive salary + generous incentives for outstanding performance
Monday to Friday schedule with weekends off for work-life balance
Career development through tailored opportunities linked to your personal development plan
Company-funded professional uniform
Team member discounts across GPC Asia Pacific brands (NAPA, Repco, AMX)
Inclusive workplace that values diverse backgrounds, cultures, abilities and experiences
Support for working parents, including parental leave top-up allowance
Paid volunteer leave to support charities/community organisations
About The Role
Our Parts Interpreters provide accurate technical parts support to trade, industrial and mining customers, leveraging their automotive/mechanical knowledge. They assist customers with product information and advice, solve problems, provide solutions, and apply sales techniques. Our customers benefit from strong relationships and exceptional service.
Company
GPC Asia Pacific and its brands include NAPA, Repco, McLeod Accessories and Motion Industries. We are committed to diversity and inclusion and recruit based on ability and conduct. Movement is in our DNA.
Seniority level: Entry level
Employment type: Full-time
J-18808-Ljbffr