Job Title
Telco Transformation Consultant – Lean Six Sigma Black Belt
Contract until 30 June
Overview
A leading global consultancy is in discussions with a major telecommunications client regarding several transformation roles expected to commence in Feb.
These roles focus on delivering measurable operational and customer outcomes across core telecommunications domains. The consultant will apply Lean Six Sigma Black Belt methodologies to drive sustainable improvement across complex telco environments.
Key Responsibilities
The consultant will be responsible for:
* Leading end-to-end process improvement and transformation initiatives within telecommunications environments
* Applying Lean Six Sigma Black Belt methodology to diagnose complex problems and deliver sustainable solutions
* Conducting root cause analysis, process mapping, value stream analysis, and benefits quantification
* Partnering with senior stakeholders to shape scope, define requirements, and build delivery roadmaps
* Facilitating workshops and working sessions to drive alignment and momentum
* Producing clear insights, recommendations, and implementation plans
* Supporting change adoption across operational and enterprise customer-facing functions
* Ensuring delivery aligns to strategic objectives and improves performance, cost, or customer experience
Essential Requirements
Applications will only be considered if you meet all of the following:
* Currently based in Sydney, NSW
* Lean Six Sigma Black Belt, with demonstrated experience leading real-world improvement programs
* Telecommunications industry experience, ideally within one or both of the following domains:
o Network operations
Without both Black Belt certification and relevant telco experience, candidates will not progress.
Additional Experience and Skills
* Strong problem-solving capability, comfortable working through ambiguity and complexity
* Proven consulting skillset, including structured thinking, stakeholder management, and executive-level communication
* Track record delivering measurable outcomes in operational excellence, transformation, or continuous improvement
* Ability to influence across technical and non-technical teams
* Excellent documentation skills, with the ability to produce clear, decision-ready outputs
Desirable
* Experience in large-scale telco transformation programs
* Exposure to service assurance, network delivery, enterprise customer lifecycle, or managed services
* Background in consulting or professional services environments
To Note: we can only consider applicants who are Sydney-based and hold a Lean Six Sigma Black Belt with telecommunications network experience.