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Part time customer service & sales consultant smithfield

Sydney
Telstra Corporation
Customer Services agent
Posted: 14 June
Offer description

Employment Type: Permanent
Closing Date: 11 July 2026 11:59pm
Location: Smithfield

Job Summary

As a Retail Sales Consultant for Telstra, you will delight customers by providing an exceptional in‐store experience and acting as a trusted tech expert.

Responsibilities

* Deliver outstanding customer experiences by helping customers find the right products and services.
* Serve as the go‐to tech expert, staying current with the latest gadgets and services.
* Use consultative selling skills to meet and exceed sales targets and KPIs.
* Collaborate closely with your team to maintain a welcoming environment and achieve store goals.

Qualifications

* Great communication skills and a natural ability to connect with people.
* Solution‐oriented mindset, able to think on your feet and tailor solutions.
* Sales drive and motivation to meet or exceed sales targets and KPIs.
* Passion for learning and continuous development.
* Resilience and positivity, maintaining a can‐do attitude under busy conditions.
* Customer‐facing experience preferred but not required; enthusiasm and willingness to learn are essential.

Benefits

* Hourly rate: $33.33 per hour (+ junior rates for those under 20 years of age).
* Penalty rates: 25% for weekday hours after 6PM, 25% for Saturdays, 100% for Sundays, 150% for public holidays.
* 12% superannuation contribution.
* Flexible working hours and supportive parental leave options.
* Monthly performance rewards and a range of recognition programs.
* Inclusive and diverse culture with opportunities for career growth through extensive learning programs.

Equal Employment Opportunity

We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.

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