At KONE, you'll find innovation that goes somewhere. We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award‐winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.
We're looking for a Field Service Manager to join our Service team in Perth, WA. In this position you will supervise and co‐ordinate the activities of field technicians, using your ability to manage people and resources, engage proactively with customers and motivate and inspire your team.
What will you be doing?
* Planning and delivering repair/maintenance works
* Monitoring material inventory control and technician rostering
* Managing performance and skill development of the team
* Spending time out in the field developing business relationships
* Developing and maintaining customer satisfaction
Are you the one?
* Mechanical or electrical trade qualifications, or equivalent experience from construction or vertical transport industries desired
* Full driver's licence
* Proven success in coordinating multiple tasks across multiple teams
* Strong commitment to safety in the workplace
* Ability to interact with customers and ensure a positive impact
* High emotional intelligence
What do we offer?
* Join a global organisation with a strong focus on training, safety and quality
* Enjoy career progression opportunities within a global organisation
* Access a range of benefits that engage and motivate employees and help make KONE a great place to work
* Grow with comprehensive learning and development programmes covering a wide range of professional skills
A job at KONE is the start of an experience like no other. You'll find a bunch of passionate "lifties", and maybe even become one yourself!
Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and daily practice. We follow ethical business practices and seek to develop a culture of working together where co‐workers trust and respect each other and good performance is recognised. We are proud to offer a range of experiences and opportunities that will help you achieve your career and personal goals and enable you to live a healthy and balanced life.
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