Job Title: Grocery Channel Manager
Pace Farm is seeking an experienced Grocery Channel Manager to lead the grocery channel, managing relationships with major retailers and driving sales performance.
Key Responsibilities:
* Manage relationships with key National Accounts including Woolworths, Coles, Metcash, Costco, and QSR
* Lead customer promotional planning and pricing strategies
* Deliver on revenue, margin, and volume targets with full P&L accountability
* Use market data, shopper insights, and scan data to drive category growth
* Lead category reviews with customers to optimise brand presence
* Collaborate with Marketing, Supply Chain, Finance, and Demand Planning teams
* Build strong relationships with both internal teams and external customers
* Deliver accurate demand forecasts and promotional plans
* Monitor performance and proactively address gaps or opportunities
About You:
To be successful in this role, you will have a proven track record of managing major retail accounts, building trusted partnerships, and leading processes that deliver results. You will be commercially savvy, data-driven, and thrive on turning insights into action.
Requirements:
* Minimum 3+ years' experience in FMCG account management
* Proven success managing major retail accounts – Woolworths or Coles is essential
* Strong track record in building and maintaining strategic retailer partnerships
* Highly analytical and data-driven, with the ability to turn insights into commercial stories
* Proficient in IRI / Nielsen; experience with Quantium or Coles Unify highly regarded
* Advanced skills in Excel and PowerPoint for reporting and presentations
* Strong negotiation, planning, and communication skills with professional polish
* Culturally aligned – collaborative, approachable, and relationship-oriented
* Tertiary qualification in Business, Marketing, or a related field preferred (not mandatory)
* Confident, credible, and genuine – able to influence with warmth and integrity
Benefits:
* A collaborative and inclusive work environment that fosters teamwork and growth
* Access to ongoing learning and development opportunities to support your professional growth
* Enjoy regular free products and exclusive discounts on gym memberships and hotels
* Complimentary flu vaccinations to support your well-being
* One flexible work-from-home day
We offer a competitive salary and benefits package, plus the opportunity to work with a leading FMCG business and make a real impact on the grocery channel.