Add expected salary to your profile for insightsThe Lions Eye Institute is one of the largest eye research institutes in the southern hemisphere with a reputation for excellence in research and clinical care. The Institute employs scientists, clinicians and support staff to conduct first class scientific research into blindness and incorporates one of Australia's largest ophthalmic practices.We are looking to engage with an experienced and self-motivated Medical Secretary to join us on a part-time, ongoing basis, responsible for the provision of effective, thorough and proactive administrative and secretarial support within the practice.Key ResponsibilitiesMaking patient appointments in conjunction with LEI appointment staff and clinical trials coordinators, including prompt processing of patient referrals within guidelines provided.Accurate and timely invoicing and account reconciliation including patient, health fund and government department billing.Answering enquiries from patients, referrers and health insurance companies.Timely administration of all incoming and outgoing correspondence/emails including scanning reports into electronic medical record system.Timely processing of dictated medical reports.Maintaining appropriate clinic profile on the electronic booking system.Assisting in surgery waitlists, and preparing upcoming operating lists in conjunction with the surgery bookings office staff.Minimum RequirementsPrevious medical secretary / reception experience.Previous experience of working within a specialist practice would be highly desirable.Experience using VIP (Best Practice Software).Highly proficient computing skills.Previous data entry experience - strong attention to detail is imperative.An excellent telephone manner and customer service orientation.In return we will offer:A friendly, professional and collaborative working environment.A strong culture of shared core values.Supportive environment with opportunities for professional development.A range of employee benefits including discounted health insurance and optical discounts.If this sounds like an exciting opportunity that aligns with your experience and career goals, click on the APPLY button to submit your application for this position. For further enquiries or job specific details, please email the recruitment team.We strongly promote a culture of diversity and inclusion at Lions Eye Institute. Aboriginal and Torres Strait Islander applicants are encouraged to apply.Successful applicants will be required to provide a satisfactory National Police Clearance.Only shortlisted applicants will be contacted.
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