Overview of the Role
We are seeking a highly motivated and energetic individual to join our team as a Customer Service Representative. In this role, you will be the face of our brand, interacting with customers at the rental counter while marketing products and services, completing rental bookings, and responding to general customer inquiries.
About the Job
This is a casual position that requires a minimum availability of 3-4 days per week. As a Customer Service Representative, you will be working in a fast-paced environment while delivering exceptional customer service. Your primary responsibility will be to establish customer car rental needs by actively listening and reviewing our various add-ons and services to determine what best suits the customer.
Salary and Benefits
* $38.70 Casual hourly pay + loadings + commission incentives
As a valued member of our team, you will also receive access to various benefits, including wellbeing programs, life insurance, discounted health insurance, superannuation options, and employee discounts on car rentals across our group. Additionally, you will have access to Perkbox, which offers discounts and offers with hundreds of retailers and big brands. You will also be provided with an Employee Assistance Programme (EAP) for your mental health and wellbeing.
Key Skills and Qualifications
* A full and valid driver's license
* Prior experience within retail, hospitality, customer service, sales, or similar roles
* Ability to work in a fast-paced environment while delivering exceptional customer service
* Comfortable learning and using various computer systems to accurately input rental information
In this role, you will have the opportunity to develop your skills and reach your full potential. We encourage and support each other to be at our best through leadership, training, tools, and rewards. Our culture is performance-driven, and we value diversity, equity, and inclusion within our workforce, consumer base, communities, and supply chain. If you are a motivated and enthusiastic individual who enjoys working with people, then this could be the perfect opportunity for you.