Senior Account Manager - Risk Management
Job Description:
We are seeking a seasoned Senior Account Manager to join our esteemed Risk Management Practice in Melbourne. As a pivotal member of our team, you will collaborate closely with a Principal to manage two significant key accounts, providing dedicated support to large-scale clients with substantial market presence.
Key Responsibilities:
* Manage the development, implementation, and achievement of risk management and insurance programs that effectively address client needs, while fostering strong, long-term relationships with key decision-makers through regular communication and meetings.
* Collaborate with the Principal and Managing Principal to gain insights into clients' businesses and identify opportunities for us to assist in mitigating risk exposures beyond traditional insurance products.
* Stay informed about large and complex claim-related matters, assisting claims personnel in negotiating equitable settlements on behalf of clients, while maintaining a comprehensive understanding of all major classes of insurance and staying updated on new technical and product developments.
* Develop and nurture meaningful working relationships with insurers, clients, and a diverse range of colleagues across Australia, actively pursuing additional business opportunities within your existing portfolio.
* Implement effective renewal, retention, and defense strategies in collaboration with the Managing Principal and Principal, ensuring accurate and up-to-date records on all clients are maintained in accordance with Client First Principles.
Requirements:
* A minimum of 3 years of experience in insurance broking, with a solid understanding of business and organizational risk management.
* Prior experience managing a portfolio of clients, with exceptional communication, influencing, and negotiation skills.
* Comprehensive knowledge of all aspects of insurance, including relevant legislation such as the Insurance (Agents & Brokers) Act, Insurance Contracts Act, Fire Services Levy, Stamp Duties, and Worker's Compensation.
* Tier 1 FSRA Compliance is essential; a tertiary qualification is highly regarded but not mandatory.
About Us:
We are committed to creating a diverse, inclusive, and flexible work environment that prioritizes employee growth and well-being. Our team is passionate about delivering exceptional service to our clients and building strong relationships with our partners. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply.