As the key liaison between transport teams, suppliers, and store operations, this role ensures every movement is compliant, safe, and on time. This goes beyond day-to-day coordination – it's about being a connector, problem-solver, and compliance champion.
This pivotal role plays a significant part in our Domestic Transport Team, powering replenishment, new store builds, returns, and urgent transport operations. You'll work closely with Group Transport, Distribution Centres (DCs), transport providers, and internal teams to manage performance, reporting, and issue resolution.
The responsibilities of this role include:
* Operational Oversight: Monitor and support daily transport scheduling and supplier performance across our multi-mode network.
* Compliance Leadership: Ensure end-to-end Chain of Responsibility (CoR) compliance, audit support, and on-site safety practices.
* Stakeholder Management: Work closely with DC leadership, transport providers, and internal teams to manage performance, reporting, and issue resolution.
* Continuous Improvement: Contribute and consult on design and roll-out of innovative projects, policies, systems, and compliance tools.
* Training & Support: Provide coaching and insights to store and DC teams as the first point of contact for critical support.
We're looking for someone who is agile and adaptable, able to respond to changing conditions with speed and clarity. Strong communication skills are essential, with the ability to lead supplier meetings or investigate safety issues on-site.
A background in transport operations, logistics or supply chain is required. Working knowledge of WHS standards, CoR legislation, and audit practices is desirable.
This role offers a chance to be part of a values-driven organisation with a strong safety and compliance culture. Enjoy flexibility, development opportunities, and access to employee benefits including discounts across all our brands.