Date: 3 weeks ago | City: Melbourne, Victoria | Contract: Full time
Overview
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 801,000 people serving clients in more than 120 countries. Visit us at www.accenture.com.
Join our team in Ballarat. Accenture is excited to announce the opening of our new technology and operations centre in Ballarat. This state-of-the-art facility will support Australian businesses and government departments by providing essential onshore technology services. We are looking for talented and passionate individuals to join our team. The centre will create new jobs in the region and is committed to fostering local talent. By partnering with Federation University, we will provide students with valuable on-the-job experience and training, ensuring our workforce is future ready. If you want to be part of an innovative team that addresses the growing demand for sovereign technology services and makes a real impact in both the private and public sectors, then Accenture is the place for you.
Purpose
Responsible for designing, supporting, and maintaining the Enterprise Messaging infrastructure. Individuals in this position will have a high level of ownership from the design, installation, implementation and ongoing support of all Messaging based systems and applications.
Relevant Previous Experience
- Management and maintenance of Microsoft Exchange in a hybrid on prem/cloud setting.
- Support on Mobile Messaging infrastructure (Intune, MDM), Microsoft Defender and Security and compliance.
- Support the email gateway Mimecast and Proofpoint (Essential/Enterprise).
- Desired skill set to include, but not limited to:
- Administration, management, and troubleshooting skills of O365, Exchange 2013/2016+.
- Strong documentation and troubleshooting skills.
Knowledge
- Performed scripting administration tasks using PowerShell, developing scripts for automating processes.
- Design and troubleshoot Active directory solutions around Exchange integration and replication.
- Provide systems metrics, root cause analysis and proactive monitoring and communicate any performance degradation to management.
Additional Requirements
Security Clearance Requirement: Given the secure nature of this role, we are seeking candidates who are Australian Citizens with an active security clearance or are eligible for obtaining security clearance. This requirement ensures that all team members are cleared to handle sensitive information and contribute to maintaining the highest standards of security in our operations.
On-call and Shift Expectations
Our positions are primarily focused on managed services, meaning you will be responsible for maintaining and improving our clients\' IT systems (Applications and Infrastructure). Flexibility and adaptability are key, as you may be required to work in shifts to provide continuous support. Additionally, you may need to be on call to address incidents promptly and perform after-hours deployment activities as needed. Your ability to effectively manage these responsibilities will be crucial to ensuring the seamless operation of our services and client satisfaction.
What We Believe
At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day. Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on .
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📌 Support Engineer
🏢 Accenture
📍 Melbourne