We currently have an opportunity for a Quality Manager. Join our Government and Integrated Facilities Management team and play a key role in driving compliance, continuous improvement, and quality assurance across the housing contract. Reporting to the Contract Manager, you'll help deliver high-quality outcomes that support our essential services.
**What You'll Do**
This role offers a broad scope, with key responsibilities including:
- Lead and manage compliance, complaints handling, and auditing processes.
- Develop and implement internal and external audit programs to assess and improve procedural adherence.
- Collaborate with Quality & Compliance teams to drive continuous improvement initiatives.
- Prepare and deliver detailed client reports, including monthly summaries and performance analysis.Support the development and maintenance of key contract plans and OHS&E systems.
**What You'll Bring**
- Qualifications in a building-related, OH&S, or quality-related discipline, with relevant certifications.
- Proven experience in quality management systems and compliance auditing.
- Strong communication and interpersonal skills, with the ability to influence and negotiate effectively.
- High-level computer literacy, including Microsoft Office and database systems.Ability to interpret technical specifications and contractual documents and manage reporting requirements.
- More than anything, you'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients. _
**Why Downer?**
At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.
**What It Means to Belong at Downer**
We're proud of our high-performance culture and commitment to diversity, offering:
- Training and development to support and diversify your career.
- With 30% of vacancies filled internally you'll find real opportunities to advance your career.