We are seeking an experienced professional to join our team as a Senior Systems Engineer. This role is focused on delivering high-quality technical solutions that meet the needs of our customers.
Job Description
* This is an excellent opportunity for a skilled engineer to take their career to new heights. You will be part of our extensive technical operations business, working collaboratively across locations to provide technical maintenance and support services within agreed service levels.
You will be responsible for the support of Citrix environments, including remote support and ad-hoc onsite visits when required. Additionally, you will participate in an on-call roster for after-hours support.
This role requires strong technical expertise in Citrix and NetScaler technologies, as well as experience with Windows Server, infrastructure applications, and cloud technologies. Your technical experience should include:
* Citrix DaaS/Virtual Apps and Desktops Administration and configuration
* Citrix Netscaler Administration and configuration
* User profile management via UPM, FSLogix, and Ivanti DesktopNow
* Windows Server Systems Administration, including Active Directory, Group Policy, and Patch Management
* Knowledge with Microsoft Server technology products
* Managing workloads and resources with public cloud environments (Azure and AWS)
* Managing virtual environments utilising infrastructure such as VMware vSphere and Microsoft Hyper-V
* Sound knowledge of backup and disaster recovery methodologies using tools such as Veeam, NetBackup and CommVault
Your customer focus and communication skills will be a strength, along with an ability to develop and maintain productive internal and external relationships, partnerships and networks.
Required Skills and Qualifications
* At least 5 years' experience as a Senior System Engineer with expertise in Citrix and NetScaler technologies
* Experience and background supporting Windows Server, infrastructure applications, and cloud technologies
* Strong technical expertise in Citrix and NetScaler technologies
* Excellent customer focus and communication skills
Benefits
As a Senior Systems Engineer at our company, you will have the opportunity to learn and grow with us. We offer a dynamic, agile environment that values collaboration and innovation.
You will be working on exciting projects that make a real difference in people's lives. Our company is committed to helping our employees succeed and provides opportunities for professional development and growth.
Others
We are a pretty agile company, and we respond to customer, technology and internal stakeholders' changing requirements. This means we can evolve in our roles to meet those needs.
Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we also value the benefits of having a hybrid mix of working in the office and from home for work/life balance.