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Administration support and accounts administrator

Webber Insurance Services
Posted: 18 December
Offer description

Are you someone who loves helping people and takes pride in supporting a team behind the scenes? Do you have great attention to detail and enjoy keeping things organised? If so, Webber Insurance Services would love to hear from you.

We are excited to offer two opportunities to join our Kensington Park-based office. Both roles are open to part-time applicants able to work 25+ hours per week. Full-time applicants will also be considered.

We are a close-knit, supportive team that is sustainably growing, with six new staff members hired in 2025 alone. These new roles are not overly insurance-focused, and we warmly welcome applicants from outside the insurance industry to apply.

About Webber Insurance Services

Since our beginnings in 2011, Webber Insurance has grown into a national specialist insurance broker, serving clients across Australia, primarily in the professional services and construction sectors. We are a technologically advanced business with no manual filing or paperwork. We provide comprehensive training to ensure you are confident using our systems.

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Role 1: Administration Support (Policy Support)

In this role, you will provide day-to-day administrative support that keeps our business running smoothly. You will work closely with our account managers and technical team.

Typical tasks include:

1. Following up with insurers and customers regarding outstanding documents
2. Checking insurance documents for accuracy
3. Managing electronic filing, data entry and working with system templates
4. Supporting the team with general admin tasks and follow-ups
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Role 2: Accounts Administrator (Receipting and Debtors Support)

In this role, you will support our CFO whilst working closely with our brokers and support team.

Typical tasks include:

1. Payment reciepting and basic reconciliation support
2. Supporting the CFO where required
3. Following up outstanding debtors (professional, friendly follow-up)
4. Following up on premium funding defaults
5. Sending insurer documentation and assisting with processing tasks
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What we are looking for (both roles)

To thrive in either role, you will need to bring:

1. Exceptional attention to detail (this is the most important requirement)
2. Ability to work effectively in a team environment, with clear and open communication
3. Strong multitasking skills and good time management
4. Comfort with change, as processes and systems can evolve regularly
5. Previous exparience in a customer service or administration role
6. Confidence in using technology, with proficiency in MS Office and general PC skills
7. Reliability, initiative and a willingness to learn
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What we offer

1. Remuneration: A competitive package dependent on experience
2. Flexibility: Part-time options (25+ hours/week), with the ability to work from home once you are fully trained. We like our staff to be in the office at least once or twice a week.
3. Additional leave: A paid Wellness Day every month in addition to standard leave entitlements
4. A fantastic team environment: Everyone is collaborative and works together to support one another
5. Professional growth: Opportunities for development and role progresion within a trusted and respected insurance broking business. Paid study options for professional development are available, but not mandatory
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How to apply

Please submit your resume via SEEK and send a separate email with the following:

1. Email subject line: Application for (Role 1 Administration Support) OR (Role 2 Accounts Administrator)
2. Cover letter: Identify the three spelling errors in this job advert and include them in your cover letter
3. Your available hours (days and times you can work)
4. Include one sentence describing a small administrative task you genuinely enjoy doing
5. Email to:

We are not looking for a novel for your cover letter. A brief introduction to who you are and why this role caught your attention is ideal. Try keeping it to fewer than 250 words where possible. Applications without a cover letter will not be considered.

Applications close: Friday 30 January 2026 (we may shortlist and interview as applications are received).

We understand this is a busy time for people and that you may also be away. If you are interested but unable to complete a full submission, please feel free to email Chris to register your interest.

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