Role Overview
This role involves delivering exceptional customer service and working closely with customers to provide tailored eye care solutions.
Key Responsibilities
* Prescription Expertise: Accurately interpret and analyze prescriptions, ensuring every customer receives the correct solution.
* Frame Styling: Help customers select the ideal lens types for their prescription and take accurate measurements for a perfect fit.
* Quality Control: Perform thorough checks and adjustments to spectacles, guaranteeing precision and attention to detail.
* Customer Experience: Deliver outstanding customer service and stay up-to-date on promotions and products, confidently explaining contact lens specifications and suitability.
Required Skills and Qualifications
* Optical Experience: A background in optics is essential, with a strong understanding of eye care principles and practices.
* Training and Development: Take advantage of ongoing training and development opportunities to enhance skills and knowledge.
* Communication: Possess excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
* Teamwork: Demonstrate a strong team ethos, with a willingness to collaborate and support others in achieving shared goals.
Benefits and Perks
* Framework for Success: Explore our Pathway Program, offering a clear route to career advancement and leadership opportunities.
* Personal Style: Enjoy building relationships with well-known brands and developing your own personal style.
* Employee Recognition: Receive recognition and rewards for outstanding performance and contributions.
* Wellness and Work-Life Balance: Prioritize employee well-being, with access to wellness programs and flexible work arrangements.
We believe in empowering our employees to reach their full potential. Join us in creating a workplace that fosters growth, innovation, and success.