Job Title:
IT Support Specialist
About the Role:
This is a key position within our organization that requires an individual with exceptional technical expertise and interpersonal skills.
The successful candidate will be responsible for delivering high-quality IT support services to our customers, ensuring their technical needs are met in a timely and efficient manner.
Key Responsibilities:
* Provide expert technical advice and support to customers via various communication channels
* Responsible for troubleshooting and resolving complex technical issues
* Collaborate with internal teams to ensure seamless delivery of IT services
Requirements:
To be successful in this role, you will require:
* Strong knowledge of computer systems, software applications, and networks
* Relevant work experience in an IT support environment
* Excellent communication and problem-solving skills
* Ability to work effectively in a team-based environment