Job Description
Agency Department of Health Work unit Tennant Creek Hospital - Patient Services
Job title Team Leader Designation Administrative Officer 4
Job type Full time Duration Ongoing
Salary $77,344 - $88,179 Location Tennant Creek
Position number 42214 RTF 344807 Closing 06/04/2026
Contact officer Nicola O'Donnell on 08 8962 4395 or
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=344807
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.
Primary objective
To provide customer focused and effective services which is essential for the administrative operations of the Tennant Creek Hospital.
Key duties and responsibilities
1. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in
order to ensure high quality, safe services and workplaces
2. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.
3. Assist with managing the day to day running of the Patient Services department including co-ordinating leave, manage roster using
Onestaff and maintain the operations of the department.
4. Co-ordinate and assist with the administrative tasks involved with the Patient Services department at Tennant Creek Hospital.
5. Assist Patient Services Manager to oversee the effective operations and administrative processes of the Patient Services, including
maintaining clinic lists, filing, correspondences, phones and management of medical records.
6. Recognise emerging issues, conflicts, add quality improvement projects and patient feedback in the RiskMan system.
7. Co-ordinate and follow up revenue reports, patient billings and Medicare claims for Tennant Creek Hospital with Revenue Department
and provide accurate, relevant and timely reports to Patient Services Manager.
8. Provide administration assistance for invoices and procurement through NTG Pay as a coder to organize the process for approvals.
Selection criteria
Essential
1. Year 12 or equivalent must be completed.
2. Demonstrated ability to lead and supervise a team to deliver required outcomes within a hospital environment.
3. Demonstrated understanding of and sensitivity to Aboriginal cultural issues with the ability to interact effectively with diverse cultures.
4. Highly developed interpersonal, oral and written communication skills with the ability to build relationships and work collaboratively
and negotiate and manage conflict with staff, clients and stakeholders.
5. Demonstrated experience in the use of Microsoft Office software and understanding of computer systems used in NT Health or
willingness to learn.
6. High level of organisational skills, the ability to set priorities, complete tasks and meet deadlines with minimal supervision, maintain
confidentiality in the workplace and ability to operate as an effective team member.
7. Demonstrated strong ability to work independently and as part of a team to work under pressure in a dynamic environment, and
respond positively to change.
8. Ability to understand and follow legislation, regulations and administrative procedures.
Desirable
1. Certificate IV in Administration or higher
2. Knowledge of the organisational structure and functions of the NT Health Barkly and Tennant Creek Hospital.
Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and
criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. For
immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood or
body substances), check with contact person for requirements.