Retail Associate – Mackay
We are currently looking for a Retail Associate to join our OPSM team in Mackay.
No optical experience is required – we provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience.
We are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.
We will provide you with opportunities to guide customers through the exciting process of styling and personalising high‐fashion frames, working with luxury brands such as CHANEL, Ray‐Ban, PRADA, Gucci, Tiffany & Co, and more – including cutting‐edge wearable technology such as Ray‐Ban Meta and Oakley Meta, and Nuance Audio glasses.
You will also be joining Australia's Retail Employer of the Year 2025, recognising the best of our industry and a testament to our incredible culture and development opportunities.
Your Responsibilities
* Meeting and greeting customers and providing an exceptional customer experience.
* Processing specialised orders for our customers.
* Driving sales through providing customers with informative knowledge on our luxury and cutting‐edge products.
* Contributing to a positive and fun team culture.
About You
* Previous retail, sales or customer service experience.
* Excellent communication and people skills.
* Motivated with a drive to achieve targets.
* Thrives in an exciting, fast‐paced environment.
* A genuine passion for technology, innovation and learning.
Why us?
* Generous yearly $1,500 product allowance ($600 for casuals) and Family & Friends discounts of up to 50% off across all our brands – OPSM, Sunglass Hut, Oakley, Ray‐Ban and Laubman & Pank.
* Up to 50% off Oakley eyewear and apparel throughout the year.
* Hands‐on exposure to innovative smart eyewear technology, including Ray‐Ban Meta and Oakley Meta, and Nuance Audio glasses.
* Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
* Clear career pathways for your role, with national and global progression opportunities.
* A world of personal and professional learning through Leonardo, our online platform, with opportunity for Retail certifications to strengthen your knowledge and capability.
We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.
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