Claims Management Lead
We are seeking a highly skilled Claims Management Lead to proactively manage workers compensation claims and drive sustainable return to work outcomes.
This role offers the opportunity to work collaboratively with medical professionals, employers, brokers, rehab providers, and other stakeholders to create effective Return to Work strategies.
The ideal candidate will possess a strong understanding of legislation and policies related to workers compensation and have excellent analytical, problem-solving, and communication skills.
* Manage a portfolio of workers compensation claims to achieve optimal outcomes.
* Collaborate with stakeholders to develop Return to Work strategies.
* Assess liability and recovery aspects relevant to legislation and policies.
* Respond to escalations and provide coaching and mentoring to team members.
About You
* A minimum of 3 years' experience managing claims within a similar industry.
* An empathetic and motivational approach to providing customer-centric support.
* Strong written and verbal communication skills, with attention to detail and accuracy.
* Ability to work collaboratively as part of a team and independently when required.