Hatch Surry Hills, New South Wales, Australia
Join or sign in to find your next job
Join to apply for the Account Manager, Government role at Hatch
Hatch Surry Hills, New South Wales, Australia
1 week ago Be among the first 25 applicants
Join to apply for the Account Manager, Government role at Hatch
This is an Account Manager, Government role with Streem based in Surry Hills, NSW, AU
Role Seniority
* Mid level
More About The Role
Are you a people-person with a passion for media and public affairs? We're looking for a proactive and committed Account Manager to be the trusted partner for our valued Government clients.
You'll deliver top-tier service, guide clients through our platform, and ensure their experience with us is exceptional.
This is a highly collaborative role where you'll work closely with a supportive, tight-knit team to provide timely insights and outstanding client experiences.
If you're looking to build strong relationships, make a meaningful impact, and grow your career in a dynamic environment, we'd love to hear from you
Responsibilities
1. Become a Streem Platform Expert: Set up and fine-tune accounts, including crafting keyword/Boolean searches.
2. Customer Education and Onboarding: Assist customers in onboarding, provide education on product features, and offer personalized support.
3. Client Communication and Relationship Building: Engage with clients and stakeholders to gather feedback and ensure satisfaction.
4. Educate: Conduct engaging training sessions (virtual and in-person) to demonstrate platform features.
5. Stay ahead of the curve: Proactively identify media moments and relay them to internal teams.
6. Report on successes and strategies: Create insightful reports, transcribe media moments, and deliver broadcast content.
Note: You will be learning continuously, and the Streem team will support your growth. Please consider applying even if you don't meet 100% of the outlined requirements.
Key Responsibilities
* Becoming a Streem platform expert
* Customer education and onboarding
* Client communication and relationship building
Key Strengths
* Relevant experience
* Strong communication skills
* Attention to detail
Additional Details
This role is with Streem, not Hatch. Hatch exists to level the playing field for career discovery. When you apply, you can showcase more than just your resume.
Position Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Internet Marketplace Platforms
#J-18808-Ljbffr