Description About Us The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.. Your day to day From the moment a guest starts to consider a vacation until their arrival and stay at the InterContinental Hayman Island, you will create a genuinely memorable experience. As Hayman Concierge you’ll lead the delivery of guest requests and enquiries to ensure complete guest satisfaction. You'll also be a brand ambassador and develop great working relationships with internal and external stakeholders Base rate $26.78 penalties loading What we need from you Communication skills (both verbal and written) Demonstrated problem-solving skills and flexibility Fluency in English - extra language skills would be great, but not essential. Valid full drivers’ license RSA certificate for Queensland Flexibility - night, weekend and holiday shifts are all part of the job Advanced study or qualifications would be advantageous but not essential What we offer World class Staff Facilities including excellent Subsidised Accommodation with dedicated facilities including a pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields An exciting and ever-changing Staff Activities Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more. Extensive Career Development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training, and optional courses. IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers. How to Apply To find out more information regarding living & working on Hayman Island, please visit: https://haymanisland.intercontinental.com/wp-content/uploads/2021/06/Work-Live-Explore-Look-Book.pdf If you would like to join InterContinental Hayman Island Resort’s team, we would love to hear from you. Please visit https://haymanisland.intercontinental.com/careers/ or click the ‘Apply Now’