Job Title: Administration Officer
We are seeking a highly motivated and organized individual to join our team in a busy administration environment.
* Key Responsibilities:
* Manage the reception desk efficiently, ensuring all visitors and callers are greeted promptly and directed to the relevant department or person.
* Answer and redirect phone calls in a professional manner.
* Prepare admission paperwork for patients, ensuring all necessary documentation is completed accurately and on time.
* Coordinate with staff from other departments to ensure smooth operation of administrative tasks.
* Conduct follow-up requests and make reminder calls to patients as required.
* Maintain accurate and effective record management systems, including preparation of medical records.
* Perform Health Fund Checks as required.
* Manage the collection of excesses/co-payments.
Additional Responsibilities:
* Complete various clerical tasks such as data entry.
About Us:
Our hospital provides a broad range of multiday and day surgery services, including general surgery, orthopedics, gynecology, ophthalmology, plastic and reconstructive urology, gastroenterology, and ENT and cardiac catheter laboratory services. We attract patients from across the greater Northern Territory, Western Australia, remote Aboriginal communities, and even offshore. Our state-of-the-art private hospital offers a unique opportunity to work in a fast-paced and dynamic environment, providing excellent patient care and service.