In the flooring industry & looking for a change, apply today!
About Us:
We are a leading flooring store dedicated to providing high-quality flooring solutions to our valued customers. With a wide range of products and a commitment to exceptional customer service, we take pride in transforming spaces through beautiful and durable flooring options.
Position Overview:
We are currently seeking a agile and motivated Sales Representative to join our team. The ideal candidate will play a key role in driving sales, managing administrative tasks, and ensuring an excellent customer experience within our flooring store.
Responsibilities:
- Sales and Customer Service:
- Engage with customers in a friendly and professional manner to understand their flooring needs.
- Provide expert advice on various flooring options, features, and benefits.
- Effectively communicate product specifications, pricing, and promotions.
- Close sales and meet or exceed monthly sales targets.
- On site measuring (in home)
- Administrative Duties:
- Manage and organize the showroom, ensuring a neat and attractive display of flooring products.
- Process customer orders accurately and efficiently.
- Maintain and update customer records in the database.
- Assist in inventory management, including restocking and organizing merchandise.
- Updating pricing in our point of sale system
- Coordination and Communication:
- Collaborate with the installation team to schedule and coordinate flooring installations.
- Communicate effectively with customers, suppliers, and team members.
- Provide timely updates on order status and delivery schedules.
- Problem Resolution:
- Address customer inquiries, concerns, and issues promptly and professionally.
- Work collaboratively with the team to find solutions to challenges that may arise during the sales and installation process.
Qualifications:
- Proven experience in sales and customer service, preferably in the flooring or home improvement industry.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficient in basic computer skills, including Microsoft Office and data entry.
- Detail-oriented with excellent organizational skills.
Education and Experience:
- Previous flooring industry experience will be highly regarded.
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