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Ict support technician

Melbourne
Capgemini Australia
Support Technician
Posted: 18 September
Offer description

About Capgemini

Capgemini is a diverse collective of more than 350,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses. We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of their business needs. This passion drives a powerful commitment - to unlock the true value of technology.
Over the last 18 months, we have tripled our business in Australia and New Zealand, with over 3,500 team members devoted to helping clients get the future they want. Now is the time to join our rapidly growing team who are at the forefront of finding new ways technology can help us reimagine what's possible, collecting unique career experiences with global brands and game-changing tech projects.

**Let's talk about the team**:
The Cloud Infrastructure Services, Cyber Security team enables enterprises to focus on business outcomes whilst addressing the needs of a safe and secure business from cyber threats. Our end-to-end approach where we define, protect and monitor enables companies to operate, whilst protecting their most critical assets and data.
With 4,000 cyber security professionals globally, we have extensive experience in delivering cyber security services to numerous clients in a wide range of geographies and sectors, both public and private. We have developed a successful highly collaborative engagement approach in which we work very closely with our clients to confirm their requirements, we then together start building a quantified business case, a target operating model, and supporting implementation plan.

**Let's talk about the role and responsibilities**:
The ICT Support Technician supports the CyberArk PAM solution and provides support, education and guidance for the deployment and maintenance of computer solutions and the diagnosis and resolution of technical problems and issues.

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**Let's talk about your capability and experience**:
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- At least three years of experience in CyberArk and hold CyberArk certification
- Good knowledge on PAM/PIM architecture
- Hands-on experience in UNIX/LINIX, Windows
- Scripting such as PowerShell, VBA
- Knowledge of Information security frameworks and methodologies (e.g., CSA CCM, NIST, ISO, PCI-DSS, Open Security Architecture, Cloud Security Alliance etc.)
- Strong hands-on PAM integration experience
- Excellent consultancy, communication, and interpersonal skills

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Let's talk about what's in it for you

We believe technology is about more than business transformation - it's also about building a more sustainable, inclusive future. This starts with our people, working with you to get the future you want. We invite everyone to bring their whole selves to work, contributing to our inclusive culture and a safe place for our people to be themselves and truly belong. Through championing our staff-led community groups, we are committed to being active allies for everyone. We also aim to build an environment where you can thrive at work and at home. We champion remote working and are in the process of making 'truly flexible' working arrangements the day-to-day reality for our people. In addition, we strive to ensure your growth and learning experience is unique with access to leading learning platforms, external certifications, and opportunities to grow and learn the way you want. Finally, we offer opportunities to use your skills to help society address the impact of the digital and automation revolution, and we're ruthlessly focused on sustainability for our clients and our business - committing to becoming a net zero business by 2030.
Capgemini Australia has developed and manages, process orientated Management Systems compliant to the requirements of ISO9001, ISO27001 and ISO14001. We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual, statutory, and regulatory requirements.
GetTheFutureYouWant - Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be
LI-DD1
Architects of Positive Futures.

Please note unsolicited resumes from employment agencies or other third parties will not be considered.

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