Case Support Officer
Division: Child Protection and Family Support
Position No: Pool Ref COM27325
Salary: Operational Officer Unqualified Stream Level 2, $76,912 - $82,464 pa + Super - (DOC) CPCSA 2024
Work Type: Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time
Location: Narrogin, Moora, Northam and Merredin.
Closing Date: 2025-08-14 4:00 PM (YYYY-MM-DD)
Living and working in WA’s regional, rural and remote communities can provide a unique and affordable lifestyle where there's no shortage of adventure. The Department of Communities protects and cares for Western Australian children and young people who are in need and supports families and individuals who are at risk or in crisis.
Are you looking to join the Department of Communities in a key frontline position located in the Wheatbelt Region? Then you’ve come to the right place!
The region has a diverse landscape across its subregions, from the pristine white beaches and clear turquoise waters of Cervantes and Jurien Bay, to rolling hills and winding streams in the Avon Valley, to the rugged and magnificent terrain along the Wheatbelt Way.
The Opportunity
As a Case Support Officer you will be responsible for:
* Contributing to the effective management of case work in the District by providing direct case support and administrative assistance to designated case management teams.
* Providing general administrative services and assistance with case work matters that is accurate, efficient, professionally helpful and consistent with legislative and procedural requirements.
* Effectively participating in on-the-job learning and development activities.
The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Angela Channon, Team Leader Child Safety, on (08) 6277 3838.
There is one (1) permanent position available for immediate filling in Narrogin.
Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies fixed term and permanent that arise within the next 12 months across the Wheatbelt district.
Benefits of Working With Us
Communities offers you career progression, variety, access to comprehensive learning and development, and great employment conditions. Some of these benefits may include:
* Subsidised Housing (GROH),
* Subsidised electricity may be offered depending on the regional location,
* 4 weeks annual leave,
* 3 days additional public sector holidays,
* 15 days personal leave per annum,
* Discount on private health insurance,
* 3 months long service leave for every seven years consecutive service,
* Free access to a confidential employee assistance program for you and your family, which includes psychology and counselling services, and
* Comprehensive learning and development opportunities that focus on your career aspirations.
Join the Department of Communities Apply online by clicking the ‘ Apply for Job ’ button (above and below) and provide the following documents in Word or PDF format only:
1. A current resume/CV.
2. A two [2] page written application addressing all the Essential Work Related Requirements (Selection Criteria) as stated on the JDF.
3. A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).
4. An application form (for hard copy applications only).
For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact Macarena Acosta, HR Advisor by emailing HRrecruitment@communities.wa.gov.au.
We can also be contacted via the National Relay Service on the following numbers:
TTY/voice calls - 133 677
Speak & Listen - 1300 555 727
SMS relay - 0423 677 767
Integrity and Honesty The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity.
In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click here.
Equity and Diversity
The Department of Communities embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women and youth.
If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact Macarena.
Applicants who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.
Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.
Attachments:
- Application Form
- Information for Applicants
- JDF - Case Support Officer (CPFS Service Delivery) - Level 2.docx
You can view and print these PDF attachments by downloading Adobe Reader.