Tropical Coast Plumbing: Operations Manager Role
We are a leading provider of plumbing services based in Mackay, Northern Queensland. With over 20 years of experience and three locations throughout the region, we pride ourselves on delivering high-quality workmanship and exceptional customer service.
About Our Team
* Competitive salary package (including fully maintained vehicle and fuel card)
* Company-provided laptop and mobile phone
* Supportive professional team in a fun-friendly environment
* Training and development opportunities for all employees
* Employee recognition (performance bonuses, loyalty rewards)
* Team activities (team BBQs, lunches, events)
About the Job
We are seeking an experienced Operations Manager to join our team in the Mackay area. This is a full-time role working Monday to Friday, 7:00am to 4:30pm.
Your key responsibilities will include:
* Overseeing quoting, pricing structures, and job margins
* Ensuring compliance with safety regulations and best practices
* Maintaining equipment, stock levels, and supplier relationships
* Supporting, mentoring, and training employees to a high standard
* Collaborating with office staff to maintain a smooth workflow and resolve issues
* Daily liaison with the team and fostering a positive and productive team culture
* Managing the profit and loss statement, including meeting targets for cash flow, margins, and overheads
* Ensuring all executed jobs align with our mission statement, vision, and values
About You
To be successful in this role, you will need:
* Proven work experience as an Operations Manager (minimum 3 years)
* Strong leadership and management skills
* Excellent organisational and problem-solving skills
* Ability to work independently and as part of a team
* Strong communication and interpersonal skills
* Experience in a trade business or related industry is preferred
Key Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Construction