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Head of operations - victoria

Melbourne
Harding & Drougas
Posted: 10 December
Offer description

Join this national brand taking on a key leadership role that heads production at state level. In this role you will have full accountability for running multiple production lines in a fast-paced perishable environment.

The role:

* Oversee daily, weekly, and monthly operational tasks to meet Key Performance Indicators (KPIs).
* Work with the GM to ensure sufficient staffing and resources are available to meet seasonal and operational demands.
* Manage stock control, complete daily and monthly inventory reports, and oversee stock management.
* Prepare and manage production and warehousing rosters and planning activities, including maintenance staff.
* Communicate regularly with Head Office regarding operational, customer service, and administrative issues.
* Develop and maintain positive relationships with customers, suppliers and contractors within the region.
* Engage with existing and new customers regarding requirements.
* Ensure high standards of customer service are maintained consistently across the region.


The candidate:

* 5+ years’ experience in production leadership, ideally in an FMCG environment (although client is open to alternative aligned backgrounds)
* Demonstrated experience managing multi-functional teams including production, maintenance, and warehouse staff.
* Experience overseeing maintenance programs for plant and equipment, including forklifts, vehicles, and production machinery.
* Hands‑on experience with budget preparation and management, financial reconciliation, approving expenditure and cost control.
* Advanced skills building and maintain project schedules / plans
* Strong Microsoft Office skills
* The successful candidate must be prepared to work peak seasonal periods as needs dictate.
* Proven skills in leading, mentoring, coaching, and supporting team members to perform at a high level.
* Knowledge of WHS, HACCP, and CoR requirements
* Ability to manage maintenance schedules and ensure optimal use of plant, vehicles, and equipment.
* Strong interpersonal and communication skills, with a commitment to maintaining high customer service standards and resolving issues proactively.
* Strong problem-solving and decision-making skills with the ability to address operational challenges and implement effective solutions.

To express an interest in this role, please apply via the link.

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