About The Role
If customer satisfaction was a competition, you'd be the winner. As one of our Assistant Store Managers (Customer Experience Manager), you'll channel your engagement and entrepreneurial spirit to create tailored in‐store customer experiences and inspiring merchandising that keep our community returning to Dan's!
Salary
From $74,000 + superannuation.
Responsibilities
* Motivate and lead your team to deliver a world‐class customer experience which promotes customer loyalty and contributes to revenue growth.
* Encourage team to invest in education and dream big about their career – because working at Dan's is an adventure.
* Lead the way with in‐store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve.
* Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture.
* Build a culture centered around understanding your community, utilizing customer feedback as a pillar in your decision making.
Qualifications
* Use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers.
* Be passionate about people development and motivate others to dream big and reach their potential.
* Have experience in a fast‐paced environment and use forward thinking in your decision making.
* Bring energy to those around you by being authentic and always doing the right thing for your team, customers and community.
* Use an inspiring and collaborative approach to communication to drive your team's commitment.
Benefits and People Care
* An exclusive discount card for Dan Murphy's, BWS and other Endeavour Group brands, including ALH pubs and discounts from Woolworths and Big W.
* Endeavour Wellbeing Support – Employee Assistance Program offering critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.
* Opportunity to grow your career within Dan Murphy's and the wider Endeavour Group network.
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