About the role
Join us at StoreLocal Pimpama, QLD as a part-time Store Manager. In this highly engaging role, you will be responsible for providing exceptional customer service and expert advice to help our clients find the perfect storage solutions for their needs.
What you'll be doing
* Assist customers in person, over the phone and via digital channels to understand their storage requirements and recommend tailored solutions
* Demonstrate and explain the features and benefits of our storage units and accessories to customers
* Process bookings, rentals, and sales transactions accurately and efficiently
* Maintain the cleanliness and organisation of the storage facility to provide a welcoming environment
* Contribute to continuous improvement by providing feedback and ideas to enhance the customer experience
What we're looking for
* Previous experience in a customer service or sales-focused role, ideally within the retail or storage industry
* 1-2 years of customer service or sales experience very desirable.
* Strong communication and interpersonal skills with the ability to listen, empathise and provide exceptional service
* Excellent problem-solving and decision-making skills to handle customer queries and concerns effectively
* Basic numeracy skills and attention to detail to accurately process transactions and maintain records
* Flexible and adaptable to work in a fast-paced, dynamic environment
* Forklift licence desirable but not essential as we will pay for successful applicant to get their forklift licence.
* Australian work rights required for this position
What we offer
At StoreLocal, we are committed to providing our employees with a supportive and rewarding work environment. As a Store Manager, you will have the opportunity to develop your skills and advance your career through our comprehensive training and development programmes. We also offer a competitive salary, generous staff discounts, and a range of health and wellbeing initiatives to support your overall work-life balance.
About us
StoreLocal is a leading provider of self-storage solutions in Australia, with a growing network of convenient locations across the country. Our mission is to make storage easy and accessible for our customers, helping them to declutter, organise and protect their belongings. We are committed to delivering exceptional customer service and continuously improving our offering to meet the evolving needs of our communities.
Apply now to join our team as a Assistant Store Manager in Pimpama, QLD.