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Client support specialist

beBeeCustomerService
Posted: 11 December
Offer description

Job Description


As a Client Services Consultant, you will provide support to the Executive Office Team. You will liaise with members of the Community, Trust Managers, and various stakeholders. Your key responsibilities include operating phone and email systems, maintaining accurate records, processing applications and payments, preparing and processing member payments, reconciling payments in Xero, and coding transactions as required.



About the Role


This role requires strong communication skills, attention to detail, and proficiency in Microsoft Office applications.



Required Skills and Qualifications



* Completion of secondary education

* Previous experience in customer service and/or office administration

* Good knowledge of Xero




Benefits


Fordham specialises in delivering member benefits programs and consulting services to Aboriginal communities around Australia.



About You


To be successful in this role, you should have previous experience working with indigenous communities and good knowledge of Xero.

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