Overview
As an AO4 Business Support Officer, you\'ll become the go-to person who keeps our people, processes, and projects running with precision. In this role, you\'ll be at the heart of the team — supporting day-to-day operations across human resources, events, projects and business administration. No two days will be the same, and your contribution will be genuinely valued.
Responsibilities
* Support our people operations, helping with recruitment, onboarding, advertising positions, panel coordination and separation processes.
* Provide occasional event support, from booking travel and accommodation to organising catering, rostering, logistics, and hands-on event setup and pack-
* Maintain key records including asset registers, licences, collateral tracking, and data entry across key databases.
* Support project delivery, helping plan and prioritise tasks to meet important timeframes.
* Undertake research and contribute to best‐practice tools and systems that uplift communication and engagement across ITP.
* Provide occasional business support for finance management activities across the ITP team, including payments of invoices and record keeping.
* Stay across legislation, policy and process requirements, offering sound business process advice to staff.
* Build strong working relationships, ensuring positive and effective collaboration with clients and stakeholders.
What we are looking for
* Experience in undertaking administration roles in a large business unit involving human resources and project support.
* Sound skills and experience in using Microsoft Office Suite programs, including Outlook, WORD, EXCEL, Teams and PowerPoint, to deliver administrative services in a large business unit.
* A track record of working in a team to deliver great customer service.
Nice to have
* Experience in resolving administrative process problems and implementing quality assurance practices.
* Experience contributing to business improvement initiatives in a large business unit.
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