National Product Solution Specialist
This role is part of the sales team located in Sydney or Melbourne and will be remote.
1. Identify and actively pursue new business opportunities for diagnostic solutions within defined territories or customer segments.
2. Conduct in-depth discovery sessions with potential customers to understand their specific clinical workflows, operational challenges, strategic goals, and unmet needs.
3. Develop and deliver impactful presentations and proposals that clearly articulate the unique clinical value, operational efficiencies, and total cost of ownership advantages of diagnostic solutions, tailored to the specific customer and account situation.
4. Be a subject matter expert (SME) on the clinical and operational impact of technologies within the diagnostic laboratory setting.
5. Engage with clinical staff across customers and build a personal reputation of trusted adviser.
6. Collaborate closely with Sales Management, Key Account Managers, Marketing, Applications Specialists, Technical Support, and other internal teams to build comprehensive solutions tailored to the customer and the localized market.
7. Maintain a deep understanding of the competitive landscape, market trends, and evolving customer needs to position solutions effectively.
8. Build strong relationships with key stakeholders and decision-makers at target accounts, including laboratory managers, clinicians, and executive leadership.
9. Participate in sales meetings, training sessions, and industry events as required.
Requirements
* Experience in a lab scientist capacity within the clinical pathology space, with a strong understanding of clinical laboratory operations, particularly in Chemistry and Immunoassay disciplines.
* Proven track record within the diagnostic or healthcare space building relationships with diverse stakeholders and presenting and articulating complex clinical and operational concepts in a clear and compelling manner to influence critical decisions and processes.
* Strong interpersonal skills, self-motivated, results-oriented, and able to work independently and as part of a team, with strong analytical and problem-solving skills to assess customer needs and propose solutions, and a willingness and ability to balance 'solution sales' with being a SME.
Travel, Motor Vehicle Record & Physical/Environment Requirements
* This position requires extensive travel (>80%) within Australia and New Zealand, including week-long tours of interstate regional and metro networks of sites.
* Must have a valid driver's license with an acceptable driving record.
We believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.