Freight Forwarding Operations Supervisor
Add expected salary to your profile for insights
Established in 1956, Gulf Agency Company has grown to become a leading global provider of shipping, logistics, marine and related services. The company now has over 300 offices worldwide and employs in excess of 9,000 staff.
About the Role
GAC Australia is seeking a proactive and experienced Freight Forwarding Operations Supervisor to join our team in Perth. This role plays a key part in driving business growth by upholding a professional and customer-focused approach, both internally and externally. You'll be instrumental in building strong client relationships, especially with domestic and international customers, while leading and motivating a high-performing team.
Join GAC Australia as: Freight Forwarding Operations Supervisor
Based in Canning Vale WA
Key Responsibilities
As a Freight Forwarding Operations Supervisor, your duties will include (but are not limited to):
Overseeing end-to-end import and export operations for air and sea freight, ensuring compliance with all relevant regulations.
Managing transhipment entries via the Border Force ICS platform.
Supporting project freight forwarding activities, coordinating complex logistics for specialised cargo.
Coordinating with transport providers to ensure timely delivery of ship spares, project cargo, and general freight.
Handling export bookings and associated documentation in line with legal and logistical standards.
Responding to freight forwarding enquiries, preparing quotes, and offering tailored solutions to clients.
Assisting with customs clearance documentation for freight and vessels.
Managing invoicing and reporting using GAC's in-house freight forwarding software.
Overseeing warehousing and inventory, ensuring accurate storage, tracking, and dispatch of goods.
Supporting the Freight Forwarding Manager with daily operations and team coordination.
What We're Looking For
To succeed in this role, you should possess:
At least 3 years of local experience in import/export operations, customs clearance, and logistics.
Strong communication skills to liaise effectively with international and domestic stakeholders.
Leadership capabilities to guide and support a small team.
Excellent time management and the ability to perform under pressure.
High attention to detail and accurate data entry skills.
Proficiency in MS Office 365 and the ability to learn new systems quickly.
A collaborative mindset with the ability to work independently and within a team.
A current driver's licence and/or forklift licence (preferred).
Australian Citizenship, Permanent Residency, or a valid unrestricted work visa is required.
Why Join GAC?
At GAC, you'll be part of a global network that values its people and fosters a supportive, inclusive culture. We offer:
A dynamic, multinational work environment.
Opportunities to grow professionally and personally.
A chance to contribute to a more sustainable future.
A workplace that recognises your value beyond your job title.
A Competitive Salary plus Super
4 Weeks Annual Leave
Free access to Employee Assistance Program (EAP)
Annual PPE allowance (with conditions)
Company fitness initiative (partial subsidy of an approved fitness program (eg. Gym membership)
Ready to take the next step in your career?
If you're passionate about freight forwarding and want to be part of a respected global organisation, we'd love to hear from you.
If you possess the experience and qualities and are interested in joining a progressive and well established organisation, apply now. Please address your written application and CV in strict confidence to:
Fritzie Dimacali – Executive Assistant / HR
Gulf Agency Company (Australia) Pty Ltd
GPO Box 4455, Sydney NSW 2001
Applications sent thru the SEEK Interface is our preferred method.
Applicants should be an Australian Citizen or hold a Permanent Residency Visa or a non-restricted Visa to work in Australia.
Unlock job insights
Salary match Number of applicants Skills match
Your application will include the following questions:How many years' experience do you have as an operations supervisor? How many years' experience do you have as a Freight Forwarding Role? Do you have freight forwarding experience? Which of the following statements best describes your right to work in Australia? Do you have data entry experience? Which of the following Microsoft Office products are you experienced with? Do you have customer service experience?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
What can I earn as an Operations Supervisor
#J-18808-Ljbffr