Proposed Rate & term - $155 per hour including Super | 36 month contract
Location & work arrangements - ACT - ACT - onsite - The primary office is in Canberra, however working remotely from an alternate location (including work from home) and/or flexible work arrangements may be considered.
Overview:
Change Managers coordinate activities and communication in order to ensure project objectives are met and sustained. They focus on the people aspect of change including changes to business processes, tools and technology, job roles and organisation structures.
Key duties and responsibilities
The Services, delivered in collaboration with and under supervision by nominated AFP personnel, include, but are not limited to, the following:
* Work collaboratively with stakeholders in planning, developing and executing change initiatives across the AFP;
* Develop and implement comprehensive change management strategies;
* Develop and implement communications strategies and methods to deliver sustainable results;
* Develop change management plan based on business demand, challenges and implications. The change management plans including communications, trainings, stakeholder engagement, and impact analysis;
* Develop training and delivery to stakeholders;
* Evaluate project plans and identify change initiatives required for successful project execution;
* Deliver specific risk treatment plan to mitigate business risks and concerns;
* Perform change readiness assessment to determine feasibility of implementation and present the results to business units;
* Monitor and report the business readiness, adoption, benefits realisation and utilisation of change initiatives;
* Identify performance gaps and provide corrective actions;
* Provide information and assistance to business units in executing the change initiatives through a variety of channels;
* Provide and implement communications strategies through Digital Adoption software solutions;
* Engage and influence stakeholders at all levels to drive change adoption;
* Assess change impacts, readiness, and risks, developing mitigation strategies;
* Provide expert advice on change management best practices and methodologies;
* Drive the execution of communication, training, and engagement plans;
* Align multiple concurrent change initiatives with organisational priorities;
* Act as primary contact to address any issues and queries on change management and training activities;
* Collaborate with project teams, executives, and business units to ensure smooth transitions;
* Monitor, track, and report on change management effectiveness and adoption;
* Support employees in navigating business and technology transformation;
* Work effectively in a project team environment and with stakeholders in a sensitive operational domain;
* Provide knowledge/skills transfer to other team members; and
* Record and maintain files/information in accordance with AFP requirements.
As part of the services, the seller must ensure the specified personnel:
* Maintains currency in information technology processes and technical knowledge through ongoing professional development.
* Establishes and maintains effective business relationships and professional networks.
* Contributes to and implements improved ICT practices and procedures.
* Works effectively in a small team environment, and wider Command environment.
* Remains accountable for accurate completion of work within timeframes and quality requirements, shares own expertise with others and guides and mentors less experienced buyer employees.
* AFP Band 8 Work Level Standards to apply .
Technical skills
Technical skills including but not limited to:
* Experienced IT Change Manager with a proven track record of leading large-scale technology and organisational change initiatives within complex environments. You thrive in dynamic settings and excel at engaging stakeholders.
* Deep expertise in change management frameworks and a hands-on approach, you bring the ability to develop tailored strategies while ensuring practicality and effectiveness.
* Experience within large and complex IT environment
About the team
Technology is a critical enabler of the AFP's operational and corporate services to ensure that we achieve our purpose. We use technology to assist frontline policing and protective services through direct tactical interventions in investigations, and to strategically maintain, sustain and evolve our foundational technology platforms and architecture. We are continuing to develop this capability by:
* modernising the AFP's technology foundations and applications, and increasing the cyber-security position of the organisation
* evolving our internal processes to navigate the development and deployment of emerging technologies
* continuing to mature our use of technology across the 6 strategic shifts outlined in our AFP Technology Strategy 2025
* enhancing our collaboration with academic institutions, police forces and the technology sector to understand technological challenges and opportunities to strengthen law enforcement capabilities.
About the organisation
Our purpose
As Australia's national policing agency, we protect Australians and Australia's interests. We are committed to protecting Australian lives, livelihoods and the Commonwealth; fostering trust and confidence with our community, partners and government; and maximising our impact on the criminal environment for a safer and more secure Australia.
Our role
Our role is to enforce Commonwealth and Australian Capital Territory criminal law and protect the Commonwealth's interests from criminal activity in Australia and overseas. We work closely with domestic and international partners to combat complex transnational serious and organised crime, which poses a serious threat to Australia's national security. Under the Australian Federal Police Act 1979 (Cth) (AFP Act) the AFP investigates state offences with a federal aspect, in partnership with domestic partners. The AFP uses its policing insights to engage effectively with the government, partners and the community to promote awareness and resilience.
Our operating environment
The AFP continuously monitors and assesses our operating environment to ensure we can deliver on our purpose. The various geopolitical, social, economic and technological changes in our environment can affect the AFP directly and indirectly, and also shape the criminal environment as explored in the AFP Federal Crime Threat Picture. Despite these changes, the AFP strives to evolve with our operating environment to ensure we continue to keep Australians and Australia safe.
About Arctic Fox
Powering the Federal Digital Marketplace
Arctic Fox is a premier panel supplier on the Federal Government's Digital Marketplace, dedicated to sourcing and placing exceptional talent across all Federal Government Departments. We bridge the gap between complex national objectives and the specialized human capital required to achieve them.
Our approach is distinct because it is rooted in practice, not just theory. As practising Project Delivery professionals, we possess a genuine understanding and appreciation for the work our contractors undertake. We don't just read position descriptions; we understand the nuances of the delivery lifecycle. This peer-to-peer perspective allows us to leverage our practical experience in business and technology transformation to identify candidates who can truly deliver value from day one.
A Holistic Service for Government & Contractors
We provide comprehensive, end-to-end contract management, covering everything from payroll to insurance, ensuring a seamless experience for both the Department and the Contractor. However, our value proposition extends far beyond administration.
We recognize that the Federal Government application process is unique and rigorous. To ensure our candidates put their best foot forward, we provide holistic support throughout the application lifecycle:
* Collaborative Brief Review: We don't just forward CVs. We complete a collaborative review of the client brief with each candidate, ensuring a deep alignment between the candidate's capabilities and the specific opportunity.
* Selection Criteria Expertise: We undertake a thorough review of selection criteria responses. Our team provides critical feedback, insight, guidance, and editing services to ensure the candidate's expertise is articulated clearly and complies with government standards.
By combining deep domain expertise with a commitment to fiscal transparency and candidate coaching, Arctic Fox ensures that the Federal Government secures the best talent, while professionals feel supported, valued, and fairly compensated.
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