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Young people support administrator

Townsville
beBeeAdministrative
Posted: 14 September
Offer description

**Job Overview**

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Are you a skilled administrator with experience in supporting young people?

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We are seeking a highly organized and motivated Admin Officer to join our team.

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The successful candidate will be responsible for providing exceptional support to our new service, ensuring smooth intake processes and administrative efficiency across all aspects of the program.

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**Key Responsibilities:**

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1. Intake and Referral Duties:
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* Manage the intake process from assessment to entry;
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* Act as the first point of contact for potential clients and referrers;
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* Ensure a timely transition of referrals;
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* Telephone screening of potential clients in a respectful and caring manner;
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* Maintain confidentiality;
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* Maintain calendars and rosters in consultation with managers;
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2. Administration Duties:
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* Assist with handling enquiries and liaising with staff members;
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* Participate in an organisation-wide telephone roster and serve as reception;
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* Coordinate meetings management including taking and distributing minutes;
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* Support building maintenance and WHS duties;
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* Assist with ordering and maintaining office supplies;
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* Collect and distribute mail and arrange courier services;
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* Assist with IT and system troubleshooting for the team;
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* Work with other administrative staff to support the administration needs;
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* Maintain client database and records;
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**Required Skills and Qualifications:**

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To be successful in this role, you will require:

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Experience:

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Experience in administration and working with young people;

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Skills:

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Proven organizational skills and ability to multi-task with attention to detail, accuracy, and deadlines;

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Ability to work autonomously and as part of a team;

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Excellent telephone and interpersonal skills;

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Current Australian driver's licence and valid Queensland Blue Card.

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**Benefits:**

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This is a fixed-term contract position, which provides opportunities for professional growth and development.

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Our organization values diversity and inclusion and welcomes applications from candidates from diverse backgrounds.

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**How to Apply:**

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Submit your application via Seek with a Resume and a Cover Letter addressing the selection criteria.

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Interviews may be offered on application and will be conducted on a rolling basis. Please note only successful applicants will be contacted.

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Send an application
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