A leading technology service company is seeking a Senior Technical Support Engineer, Level 2, to manage complex technical issues from start to finish. Located in Melbourne or Sydney, this role involves mentoring technical support specialists and proactively identifying system issues. The ideal candidate will have at least four years' experience in a Managed Service Provider environment, strong skills in Microsoft 365 and networking technologies, and great customer communication skills. This position provides opportunities for advancement.
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Senior Tech Support Engineer II — MSP Leader • Melbourne, AU
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