Job Description
We are seeking a highly skilled Logistics Coordinator to join our team.
This is a dynamic role where no two days are the same. You will work closely with internal stakeholders, third-party logistics providers, and our Commercial customers.
You will be responsible for ensuring the seamless flow of goods for our commercial clients, developing specialised processes, and continually seeking ways to enhance service levels and operational efficiency.
This role offers incredible exposure to a fast-paced, innovative business.
* Liaise with multiple third-party logistics providers to address day-to-day operational issues.
* Assist the Customer Care team with resolving escalated logistics and freight matters.
* Coordinate stock transfers between warehouses.
* Manage escalated freight and carrier investigations, ensuring timely resolutions.
* Arrange deliveries for our Commercial customers, ensuring a seamless experience.
* Check, reconcile, and process freight and warehousing invoices.
* Process claims with carriers relating to damages, losses, and other incidents.
* Source freight quotations for ad-hoc and bulk stock movements.
* Collaborate closely with internal stakeholders, particularly the Commercial team, to ensure projects are delivered within agreed time frames.
* Liaise directly with Commercial customers to provide exceptional after-sales support.
Required Skills and Qualifications
* A university degree in a relevant field (Logistics, Supply Chain, Business or similar).
* An exceptional multitasker and problem solver.
* Highly analytical and ready to delve into data.
* Tech-savvy and able to use various IT and cloud-based tools to improve efficiency and productivity.
* An excellent attention to detail, with the ability to move through volume tasks with accuracy and efficiency.
* Excellent interpersonal skills.
Benefits
* Work with an incredible team to solve important challenges, helping to drive Australia's eCommerce future.
* Autonomy and little red tape.
* The opportunity to achieve positive outcomes and have a real impact.
* Being part of a company that is at the forefront of the eCommerce industry.
About Us
We're a leading eCommerce company, unlocking community knowledge in a new way.